Wednesday to Sunday, 10:00 to 17:00
Last entry at 16:30
Open on Bank Holidays
Entry is free
Visitors with disabilities are very welcome. We are in a Grade I listed, 19th-century building, so access to the museum isn't always straightforward.
When planning your visit, it might be useful to know the following:
Please get in touch before your visit and we’ll do everything we can to make sure you have a positive experience.
If you need any further information on accessibility, please contact us on 020 7405 2107, or email firstname.lastname@example.org.
Please call 020 7405 2107 so we can ensure your requirements are met during your visit.
We now have an internal and an external platform lift for step-free access to the Museum. Please call ahead so that we have a member of staff on hand to operate the lift as, due to our Grade 1 listing, the lift cannot be in a public space.
If you use crutches or a walking stick, you should be able to go everywhere inside, but some spaces are too narrow for walking frames. If you would like to borrow one of our custom wheelchairs, please call ahead.
Inside, standard wheelchairs are usually too big for our narrow corridors and doorways; so visitors with wheelchairs larger than 41cm wide, 84cm deep and a height of 82cm, will be asked to transfer to our own specially manufactured narrow wheelchairs. The Museum can be narrow and difficult to manoeuvre in; we therefore require that a member of staff pushes you throughout your visit.
Our resources are limited and as such, we require that visitors with disabilities call at least 24 hours ahead. To organise your visit, please call 020 7405 2107.
If you’d like an audio or touch tour of the museum, please book this in advance and we’ll make sure it’s ready for your arrival.
Ask us if you’d like to borrow large-print copies of exhibition labels and panels. We can also offer a large-print or braille version of our short guide to the museum.
We advise visiting during the day, because we use very little artificial light. We can sometimes offer torches or additional overhead lighting though, so please ask us.
We’ve developed our guide dog policy with advice from the Guide Dogs Association. If you use an assistance dog, we recommend leaving them with us in a designated safe space (where they’ll have plenty of water) during your visit.
To bring your dog with you into the Museum, you have to be accompanied by a member of staff, both for your dog’s safety and your own. So please let us know by calling 020 7405 2107 that you’ll be visiting so we can make sure someone is available.
We offer induction loops at the front desk and in our shop.
We can also set up induction loops for seated lectures, talks and events – please let us know when you book.
The Museum has easy read information guides available. Please contact email@example.com for more information.
Sir John Soane's Museum is committed to complying not only with the principles of the Equality Act 2010 but also with its own policy of making web-based information, services and resources accessible to all its intended audiences, regardless of disability and in accordance with the World Wide Web Consortium (W3C) guidelines. We have endeavoured to conform to all the presented guidelines in W3C’s level AA wherever possible - across both the Museum and the Museum’s Collection Online.
The content for the website and Collection Online has been designed to provide consistent and simple navigation, ease of reading and understanding. Readability is given using light backgrounds with dark body copy. Furthermore, it's possible to increase (or even decrease) the size of all the text on the pages of most websites. You can do this by using the font size controls integrated in your web browser. Web browsers all do this differently, but in general you should look at the options in the browser's 'View' menu, failing which, consult your browser's Help documentation. Here are some specific instructions for some of the more popular browsers:
An integral part of the content design of our Website and Online Collection is the extensive use of high-quality images. For users with text-only browsers, images will always contain descriptive text known as alt-tags. Images can be understood by text browsers and assistive technologies such as screen readers. If an image is used for simply decorative purposes, the text attribute for the image is left empty in line with accepted best practice.
For further information on more specialist equipment and software for the blind, please visit the products section of the RNIB website.
For more information on improving access to the arts for deaf and disabled people, please visit the SHAPE website.
The AbilityNet website has information, fact sheets and step-by-step guides on approaches and technology to help with keyboard and mouse difficulties.