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General Terms & Conditions

Although every reasonable effort has been made to ensure that the information on this website was accurate at the time of publication, we accept no responsibility for any errors, omissions or misleading statements on this site or on any site which you may be able to access through a link on this site.

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You must immediately notify Sir John Soane's Museum of any unauthorized uses of your account or any other breaches of security. Sir John Soane's Museum will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

We do not represent or warrant that this site or any site which you may be able to access through a link on this site will be available 24 hours a day, 7 days a week. There are times when because of necessary maintenance or updating or at time of heavy internet traffic that you may find it hard to gain access.

We exclude to the fullest extent permitted by law all representations or warranties (express or implied) with respect to the content of this site including but not limited to any warranty or representation that the server from which the site is available is free of viruses or bugs, that use of this site is secure or that you will be afforded any protection above and beyond that afforded by any standard security software you may have installed on your computer.

We exclude to the maximum extent permitted by law all liability to any third party anywhere in the world for any injury, damage, direct or indirect loss, consequential or economic loss or any other loss suffered as a result of the use of or reliance upon the information contained in this website including, but not limited to, loss of data caused as a result of viruses, spyware, malicious software, trojans, cancelbots and worms. For the avoidance of doubt, nothing in this paragraph shall restrict or exclude our liability for fraud or for death or personal injury caused by our negligence.

You agree to accept the application of English law to govern matters between Sir John Soane's Museum and yourself.

Privacy Policy

Information on this Website

Any personal information you give us while visiting the Museum's website, is used to develop our understanding of our visitors needs and ways they use the website.

We use return e-mail addresses to answer the e-mails we receive.

Such addresses are not used for any other purpose and are not shared with outside parties.

We will not send your data to third parties and we will not send data to areas where an adequate data protection policy is not in place.

Information Collected On this Website

If you contact the Museum by email we use return e-mail addresses to answer the e-mails we receive.
Such addresses are not used for any other purpose and are not shared with outside parties.

The website may collect some anonymous information about you automatically as you browse the site. This information is used to help us monitor how you and other visitors use the site. This information does not contain anything that can identify you personally.

Some sections of the website may use cookies to store information on your local computer. These cookies do not contain any personal data; they only serve to provide you with relevant content.

How to Contact Us

For any questions or concerns about our privacy policy, please contact us.

Tel: + 44 (0) 20 7405 2107
Fax: + 44 (0) 20 7831 3957